Your Sevenoaks Satchel is guaranteed to be with you for life. By registering your satchel within 90 days of the purchase date it will become guaranteed for life.
If your satchel wears out due to:
• normal wear and tear
• poor workmanship
• faulty material
we’ll repair or replace it. Simple.
We will not replace products damaged by misuse or improper care. However, we may still be able to repair to product.
A note on our leather: Leather is a natural material. We do not coat our hides with any synthetic products. This means that our bags often display signs of marks and scars from the original animal. Allowing the leather to be free from unnatural processing means that our products are allowed to develop a natural patina over time. We believe that these natural markings and the patina that develops are beautiful and are not a fault.
The small print: We reserve the right to determine what constitutes normal wear and tear, poor workmanship, faulty material, misuse and/or improper care. If you do not register your satchel with the 90 day period, proof of purchase will be required.